Create quotes and orders
Build customer quotes and place orders when the work is ready.
Metroll portal guide
Know what the portal can do.
Learn how to create quotes, place orders, check status, schedule pickups, and choose the right payment method.
Portal access must be approved. For access or password support, email Hello@fontana.metroll.com.In this guide
Portal tasks, explained
A practical reference before you log in
Section 01Quotes
Section 02Pickup
Section 03Payment
Before you startAccess required
Secure account access backed by Salesforce. Built around how Metroll customers quote, order, pay, and collect.
Account-secured
Order-connected
Pickup-ready
One account
Keep every order moving.
Handle routine account work without waiting for business hours. Product details, pricing, paperwork, and order status stay connected.
Use Intelligent Pricing
Your portal discount adjusts with order volume. This pricing is available only in the portal.
Review account history
Find previous orders, invoices, and quotes together in one account view.
Check order status
See what is in progress, what is complete, and when pickup scheduling is available.
Open product specifications
Select the information icon beside a product to review details and specifications.
Schedule order pickup
Choose a pickup appointment so your order can be staged before your driver arrives.
View pickup stepsPickup appointments
Arrive. Check in. Load out.
Schedule completed orders before dispatching your driver. We can stage the order for the appointment time.
Log in to the portal
Use your approved Metroll portal account.
Open My Account
Select Completed Orders from the account navigation.
Select the completed order
Choose the order your driver will collect.
Choose a date and time
Submit your preferred pickup appointment.
Send the order number
Your driver presents it at the Check-In window when they arrive.
Payment methods
Choose the right payment route.
Review fees and processing time before selecting a method.
Credit card
Select credit card when prompted in the portal. Additional security measures protect the transaction.
Fee appliesA 2.9% transaction fee is added to your invoice.
Zelle
Zelle is not yet available inside the portal. Metroll appears as Buildmat Plus. Include an invoice or reference number.
Send tozellepay@fontana.metroll.com
ACH
Select ACH in the portal and follow your bank's verification steps. A text message may be required.
Plan aheadACH takes 3 to 8 business days. Add processing time to the order lead time.
Portal-only inventory
Shop clearance through an order.
Clearance products are available when creating a new order. They do not appear in quotes.
- Log in to the portal.
- Open My Account.
- Select Create New Order.
- Open Clearance Products in the left navigation.
- Add products and submit the order.
Order onlyClearance Products is not available when creating a quote.
Need help?
Get access before you log in.
This page explains the portal. Access is granted by the Metroll sales team, which also handles password resets.
