Fontana, CA (opens in new tab) 909 823 7663 REQUEST PORTAL ACCESS (opens in new tab)

Metroll customer portal

Our portal, your convenience.

Create quotes, place orders, track order status and schedule pick-ups — all in one secure place.

What you can do

Quote, order and track in one place

Handle routine account work on your schedule — no waiting for business hours.

Create quotes and place orders

Build quotes and place orders at your convenience. Answer your customers’ requests faster.

Get portal-only pricing

Intelligent Pricing adjusts your portal discount with order volume. It’s available only in the portal.

See your order status

Is your order ready? In-progress orders show on their own tab. Once an order is completed, you can schedule a pick-up.

Schedule a pick-up time

Choose a pick-up time and your order is staged before your driver arrives. No waiting for staging.

View your account history

Your previous orders, invoices and quotes are loaded in one place. Pay invoices from the same account.

Get product details

Select the “i” icon beside a product to see its details and specifications.

Order pick-up

Schedule ahead. Skip the wait.

Schedule completed orders before you send your driver. We stage the order for the appointment time.

  1. We email you

    Metroll emails you when your order is ready for pick-up.

  2. Open Completed Orders

    Log in to the portal, go to My Account and select Completed Orders.

  3. Select the order

    Choose the completed order your driver will collect.

  4. Choose a date and time

    Submit your preferred pick-up appointment.

  5. Check in with the order number

    Your driver gives the order number at the Check-In window. The order is staged and ready to load.

Payment methods

Choose how you pay

Check fees and processing time before you choose a payment method.

Credit card

Choose credit card when you pay in the portal. Additional security checks protect the transaction.

A 2.9% transaction fee is added to your invoice.

ACH

Choose ACH in the portal and follow your bank’s verification steps. A text message may be required.

Allow 5–9 business days. Add this to your order lead time.

Zelle

Not available in the portal yet. Send payment to zellepay@fontana.metroll.com — Metroll appears as Buildmat Plus.

Include your invoice or reference number.

Metroll also accepts cash, wire transfer and cashier’s checks. Ask the sales team about credit terms.

Portal-only inventory

Shop clearance products

Clearance products are available when you create a new order in the portal. They don’t appear in quotes.

  1. Log in to the portal.
  2. Open My Account.
  3. Select Create New Order.
  4. Open Clearance Products in the left navigation.
  5. Add products and submit the order.

Contact us

Something not working? Let us know.

Found an error in the Metroll Portal? Tell us so we can fix it. Can’t find something, or have a suggestion? We’re here to help.

Talk to our team

Hours
Monday–Friday, 7:30 AM–4:30 PM Pacific Time